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Suddenly I Can’t Connect to Microsoft.com
Can you imagine if your bos give you some easy task to do and must be complete in second, but you can’t complete it due to some stupid thing.
Haha, there was the thing that I am faced today. I’ve given an easy task i.e. to upgrade Windows Server 2008 Enterprise Edition from Service Pack 1 to Service Pack 2. Thats damn easy right?
Yes of course, just type on google some keyword such as “windows server 2003 sp2″, and of course the first and second result were from Microsoft website and we can download the Windows Server 2008 Service Pack 2 for x64 Editions easily. But how about if the page as shown below come in front of your face?
There are an error said that
“Oops! This link appears to be broken”
You know what, after I’ve see that error then I am rushed to:
Hehe. 
who knows Microsoft forgot to renew their domain name, and I will be an instant millionaire guy. But, the domain status still “taken” and thats mean something wrong with my computer.
Hurm, yes there are some viruses hiding inside my small computer machine. But I don’t have much time to figure out who the h**l the viruses are and how to remove it.
On that time, my target was..
“I just want to go to www.microsoft.com and download the SP2 for the Windows Server 2008 64 bit, so to all viruses inside my machine please allow me about an hour to download the SP2″
I’ve done some googling regarding that error and I’ve found the fastest way and “temporarily” can allow me to go to Microsoft.com website. The method was:
I’ve disable the dnscache. By type at command prompt:
net stop dnscache
*More info about disabling dnscache refer Here.
After that, I can access Microsoft.com website. And download the Service Pack 2. By the way, any other antivirus website that I can’t open before this can be open as usual. Then, I can update my antivirus and kick that viruses away.
P/S: But after computer restarted, I can’t open back Microsoft.com website and any other Antivirus website. Then, I am in the middle of finding solution for this matter. Anyone know how to solve this issue?
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26 Comments
Aug 6, 20095:50 pm
You are welcome friend, then quickly update your antivirus and make system full scan.
Sep 9, 20098:25 am
for many months i have been trying to connect to any microsoft site from all our server 2003 computers, without luck, i have posted in many many forums and still had no luck , 2day i got to this post (after thinking to download updates from microsoft through a proxy) by accident and WOW WOW WOW , for the first time this year i can connect to Microsoft by just typeing net stop dnscache
THANK YOU
you have been a great help , i am on our 3rd server doiing just that and connecting GR8
barry
Sep 9, 20095:29 pm
Hi Barry, Im glad to hear that your server working. But remember Barry, equip all your Windows Server with any antivirus, make full update to antivirus and run full scan to your Windows Server. I’ve found that after run full virus scan, my Windows machine can access Microsoft website as usual without stopping dnscache first. Wish you full of luck..
Oct 3, 20092:10 am
thank man !! it really works.. it was a dnscache after all. almost got corned wif a vendor claiming its a virus… ha ha ha..
Oct 5, 20097:38 am
Thanks mate!! I’ve had problems with my computer all week – freezing, problems with connecting to the internet… Talked to microsoft support and they didn’t know what to do. This really helped to fix the problem. Thanks a lot!
Oct 5, 200911:19 am
@Raj: actually it was virus. Please update your antivirus software and run complete full scan to your machine.
@Jim: your are welcome Jim, I think I wanna send job application to Microsoft since their support don’t know how to solve it.hehe
Jan 22, 201011:13 am
Hi….Dear ITs Work Thanx a lot………
Mar 13, 20106:57 pm
Thanks, worked like a charm.
Spend several days looking for this solution.
You ROCK!!!!!
Jun 8, 20108:53 am
wow! this is great. looked for solution for 5 hours and resolved for only 20 seconds. thanks a lot bro.
Sep 23, 20104:55 pm
Thankx a lot!!!!!
Nov 27, 20101:56 am
Man, you are a great guy! After installing a clean, fresh copy of Windows 2003 Std R2, I was unable to connect to Microsoft’s websites (including Windows Update) while all of other websites were accessible. What the ?#!à#! is going on here ??
Stopped dnscache service and now I’m able to access them. Rest assured one has to understand WHY … !
Nov 27, 20102:23 am
Thanks Sire (since u r prince..LoL)..there are one of the reason why sometimes I hate working with Microsoft Windows products. Unix product is less hassle compared to Windows.
The newer Windows version, the more fussy and the more weird it be..duuuhhh.. 
Nov 27, 20103:05 am
Actually, I found out that is a security bug in DNS cache. Anonymous users could pollute and spoof it from remote and that was the problem. Once updated my fresh installation to available security fixes, eveything started to work fine. 
Just to let others know…
Dec 3, 201011:38 am
Hi Prince, thanks for your additional information. Great!!
But it is irritating right, even our fresh installation can’t connect to microsoft website.
I can imagine how annoying this problem
Jan 17, 20116:51 am
Thank You! Thank You! Thank You! After spending hours searching the web and trying one complex suggestion after another, I finally corrected the problem with a 10 second fix. Thanks again.
Jan 18, 20112:39 am
Wow..you did it in 10 secs ya?
Congrats Mike..
Mar 4, 20111:10 pm
hi guys ! great posts , I found the answer to the dnscache problem !!! please read the Microsoft post on the attached link!
http://support.microsoft.com/kb/318803
Mar 11, 20113:50 am
I was having the same issues described here, and this solved it. Fresh 2003 server SP2 install and BAM! suddenly can’t access ANY Microsoft site but everything else worked out just fine.
Thanks dude!
Apr 29, 201112:58 pm
Thanks!!!!!!!
Jun 17, 20114:40 am
thanks, you are really good. but i can’t understand, what is the problem?
And how could i know about this problem?
please help me for this one more time.
Aug 15, 20114:42 pm
i love you man..
Sep 27, 201112:09 am
Hey that did it, now I can update my virus def to see If I can get rid of this virus
Sep 27, 20112:55 pm
Im glad to hear that Mike
Oct 10, 20117:32 pm
Hi 2 all of you i can type net stop dnscache
But still i cant access in any microsoft site pls help me
Nov 27, 20119:36 am
Turning Off DNS Caching under Microsoft Windows
If users experience frequent issues with DNS caching under Microsoft Windows, they can disable client-side DNS caching with either of these two commands:
net stop dnscache
sc servername stop dnscache
This will disable DNS caching until the next reboot. To make the change permanent, use the Service Controller tool or the Services tool to set the DNS Client service
startup type to Disabled. In order to permanently disable DNS Client, follow the steps below:
Go to Start • and click on Run.
• Type Services.msc in the Run command box.
• A window listing all the services will pop up. Search (http://www.tech-faq.com/search) for a service called DNS Client.
• Double click the listed DNS Client service and click Stop. Similarly, restart it by clicking Start.
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4:54 pm
Hey pal, thanks for sharing this – I was searching all along in google trying to figure out how I can connect to Microsoft and all didn’t work except to this. Thanks so much!