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Suddenly I Can't Connect to Microsoft.com

Can you imagine if your bos give you some easy task to do and must be complete in second, but you can’t complete it due to some stupid thing.

Haha, there was the thing that I am faced today. I’ve given an easy task i.e. to upgrade Windows Server 2008 Enterprise Edition from Service Pack 1 to Service Pack 2. Thats damn easy right?

Yes of course, just type on google some keyword such as “windows server 2003 sp2″, and of course the first and second result were from Microsoft website and we can download the Windows Server 2008 Service Pack 2 for x64 Editions easily. But how about if the page as shown below come in front of your face?

Microsoft Cannot Open

There are an error said that

“Oops! This link appears to be broken”

You know what, after I’ve see that error then I am rushed to:

$9.69 Domain name registration at namecheap.com

Hehe. :D who knows Microsoft forgot to renew their domain name, and I will be an instant millionaire guy. But, the domain status still “taken” and thats mean something wrong with my computer.

Hurm, yes there are some viruses hiding inside my small computer machine. But I don’t have much time to figure out who the h**l the viruses are and how to remove it.

On that time, my target was..

“I just want to go to www.microsoft.com and download the SP2 for the Windows Server 2008 64 bit, so to all viruses inside my machine please allow me about an hour to download the SP2″ :D

I’ve done some googling regarding that error and I’ve found the fastest way and “temporarily” can allow me to go to Microsoft.com website. The method was:

net-stop-dnscache

I’ve disable the dnscache. By type at command prompt:

net stop dnscache

*More info about disabling dnscache refer Here.

After that, I can access Microsoft.com website. And download the Service Pack 2. By the way, any other antivirus website that I can’t open before this can be open as usual. Then, I can update my antivirus and kick that viruses away.

Microsoft Website Antivirus Website

P/S: But after computer restarted, I can’t open back Microsoft.com website and any other Antivirus website. Then, I am in the middle of finding solution for this matter. Anyone know how to solve this issue?


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Antivirus, Microsoft Windows Server, notebook, Service Pack Antivirus, General, Laptop & Notebook, Online, Windows Matter

30 comments on “Suddenly I Can’t Connect to Microsoft.com

  1. Hey pal, thanks for sharing this – I was searching all along in google trying to figure out how I can connect to Microsoft and all didn’t work except to this. Thanks so much! :P

  2. for many months i have been trying to connect to any microsoft site from all our server 2003 computers, without luck, i have posted in many many forums and still had no luck , 2day i got to this post (after thinking to download updates from microsoft through a proxy) by accident and WOW WOW WOW , for the first time this year i can connect to Microsoft by just typeing net stop dnscache
    THANK YOU
    you have been a great help , i am on our 3rd server doiing just that and connecting GR8
    barry

    • Far East on said:

      Hi Barry, Im glad to hear that your server working. But remember Barry, equip all your Windows Server with any antivirus, make full update to antivirus and run full scan to your Windows Server. I’ve found that after run full virus scan, my Windows machine can access Microsoft website as usual without stopping dnscache first. Wish you full of luck..

  3. thank man !! it really works.. it was a dnscache after all. almost got corned wif a vendor claiming its a virus… ha ha ha..

    • Far East on said:

      @Raj: actually it was virus. Please update your antivirus software and run complete full scan to your machine.
      @Jim: your are welcome Jim, I think I wanna send job application to Microsoft since their support don’t know how to solve it.hehe :D

  4. Thanks mate!! I’ve had problems with my computer all week – freezing, problems with connecting to the internet… Talked to microsoft support and they didn’t know what to do. This really helped to fix the problem. Thanks a lot!

  5. Sathish on said:

    Hi….Dear ITs Work Thanx a lot………

  6. MiamiMoon on said:

    Thanks, worked like a charm.
    Spend several days looking for this solution.
    You ROCK!!!!!

  7. Leomar on said:

    wow! this is great. looked for solution for 5 hours and resolved for only 20 seconds. thanks a lot bro.

  8. radostina on said:

    Thankx a lot!!!!!

  9. The Bitland Prince on said:

    Man, you are a great guy! After installing a clean, fresh copy of Windows 2003 Std R2, I was unable to connect to Microsoft’s websites (including Windows Update) while all of other websites were accessible. What the ?#!à#! is going on here ??

    Stopped dnscache service and now I’m able to access them. Rest assured one has to understand WHY … !

    • Far East on said:

      Thanks Sire (since u r prince..LoL)..there are one of the reason why sometimes I hate working with Microsoft Windows products. Unix product is less hassle compared to Windows.
      The newer Windows version, the more fussy and the more weird it be..duuuhhh.. :)

  10. The Bitland Prince on said:

    Actually, I found out that is a security bug in DNS cache. Anonymous users could pollute and spoof it from remote and that was the problem. Once updated my fresh installation to available security fixes, eveything started to work fine. ;-)

    Just to let others know…

    • Far East on said:

      Hi Prince, thanks for your additional information. Great!!
      But it is irritating right, even our fresh installation can’t connect to microsoft website.
      I can imagine how annoying this problem :)

  11. Thank You! Thank You! Thank You! After spending hours searching the web and trying one complex suggestion after another, I finally corrected the problem with a 10 second fix. Thanks again.

  12. hi guys ! great posts , I found the answer to the dnscache problem !!! please read the Microsoft post on the attached link!
    http://support.microsoft.com/kb/318803

  13. Galas on said:

    I was having the same issues described here, and this solved it. Fresh 2003 server SP2 install and BAM! suddenly can’t access ANY Microsoft site but everything else worked out just fine.
    Thanks dude!

  14. Thanks!!!!!!!

  15. thanks, you are really good. but i can’t understand, what is the problem?
    And how could i know about this problem?
    please help me for this one more time.

  16. i love you man..

  17. Mike Colonna on said:

    Hey that did it, now I can update my virus def to see If I can get rid of this virus

  18. Richfajardo on said:

    Hi 2 all of you i can type net stop dnscache
    But still i cant access in any microsoft site pls help me

  19. adewale on said:

    Turning Off DNS Caching under Microsoft Windows
    If users experience frequent issues with DNS caching under Microsoft Windows, they can disable client-side DNS caching with either of these two commands:
    net stop dnscache
    sc servername stop dnscache
    This will disable DNS caching until the next reboot. To make the change permanent, use the Service Controller tool or the Services tool to set the DNS Client service
    startup type to Disabled. In order to permanently disable DNS Client, follow the steps below:
    Go to Start • and click on Run.
    • Type Services.msc in the Run command box.
    • A window listing all the services will pop up. Search (http://www.tech-faq.com/search) for a service called DNS Client.
    • Double click the listed DNS Client service and click Stop. Similarly, restart it by clicking Start.

  20. Anonymous on said:

    People who have counterfeited OS also may not view such websites

  21. santhosh on said:

    hi

    the command net stop dns cache worked, thanks .

  22. Prabhath on said:

    I had the same issue….net stop dnscache works for me…thanks a lot…

  23. Gottlieb on said:

    Thanks. Not even Microsoft has this sollution.

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